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Roles and permissions

How access is decided

Every request passes four checks, in this order:

  1. Workspace. You only ever see your own organisation's data.
  2. Plan. Some modules need a plan feature (clause library, approval workflows, obligations, analytics, RevOps, audit trail, playbook, branding). If the plan doesn't include it, it is locked for everyone, admins included.
  3. Role permission. Your role must include the permission for the action. Admins hold every permission.
  4. Access to the contract. Being able to view contracts doesn't mean you can open every contract. You can open a contract if you own it, are an admin, handle its negotiation, approve one of its steps, or hold Contracts: view all. Anyone else is told the contract doesn't exist.

Opando hides what you can't do, and the server refuses it too.

Admin only

These can't be given to a role:

  • Manage users, roles and departments
  • Organisation settings, notifications, privacy, integrations, billing, header & footer
  • Email templates
  • Delete or change another person's contract
  • Delete and restore uploaded signed contracts, and replace a signed copy

Default roles

✓ = granted. Admins have everything.

Permission Legal manager Legal reviewer Finance approver Executive approver Account executive Viewer
Contracts: view ✓ ✓ ✓ ✓ ✓ ✓
Contracts: create ✓ ✓
Contracts: edit ✓ ✓
Contracts: export / download ✓ ✓
Contracts: send for signing ✓ ✓
Contracts: add signed contracts ✓
Contracts: cancel ✓
Contracts: re-open rejected ✓
Respond in negotiation ✓ ✓
Approvals: view queue ✓ ✓ ✓ ✓
Approvals: approve / return / reject ✓ ✓ ✓ ✓
Workflows: view ✓ (picker only)
Templates: view ✓ ✓ ✓
Templates: create & edit ✓
Clause library: view ✓ ✓ ✓
Clause library: add / edit ✓
Obligations: view ✓ ✓ ✓
Obligations: add ✓ ✓
Obligations: review AI suggestions, edit, mark done ✓
Counterparties: view ✓ ✓
Counterparties: manage ✓
Dashboard ✓ ✓ ✓ ✓ ✓ ✓
Negotiation analytics ✓
RevOps own + financial all
Negotiation playbook: view ✓

Admins can change any role, or create new ones, in Roles & permissions.

Seats

  • Paid seats are for people who create and work on contracts.
  • Free Viewer/Approver seats are for people who only read and approve, up to a fair-use number based on your paid seats.
  • Counterparties and external signers never need a seat.